Taylor Frozen Custard & Batch Ice Cream Machines — Upstate New York

Taylor Upstate has been Upstate New York's only authorized Taylor equipment dealer since 1981, and we are proud to offer the complete Taylor frozen custard and batch ice cream machine lineup to restaurants, ice cream shops, frozen custard stands, bakeries, cafes, and foodservice operators throughout the region. Whether you are opening a dedicated frozen custard concept, adding premium homemade ice cream to an existing menu, or looking to produce gelato, sorbet, or Italian ice in-house, Taylor Upstate has the equipment, the expertise, and the local support network to help you succeed from day one.

What Is a Frozen Custard Machine?

A commercial frozen custard machine is a continuous dispensing freezer specifically engineered to produce frozen custard — a denser, richer, and creamier frozen dessert than standard soft serve ice cream. Frozen custard is made with a higher egg yolk content and churned more slowly than soft serve, which limits the amount of air incorporated into the product and produces a thick, velvety texture with an intense flavor that soft serve simply cannot replicate.

Frozen custard typically has between 15% and 30% overrun — meaning far less air than standard soft serve ice cream, which can have up to 100% overrun. The result is a product that is heavier, denser, and more indulgent per serving. For operators, this means frozen custard commands higher pricing, builds stronger customer loyalty, and creates a genuine point of differentiation from every competitor serving standard soft serve.

Taylor frozen custard machines use continuous dispensing technology, meaning fresh custard flows directly from the machine into the serving cup or cone in a steady stream without batch interruption. This allows for high-volume service during peak periods while consistently delivering a product at the ideal temperature and texture.

Taylor Frozen Custard Machine Models

Taylor Upstate offers the full Taylor frozen custard and batch machine lineup for Upstate NY operators. Current models include:

Model 104 — Countertop Batch Ice Cream Freezer The Model 104 is a compact countertop batch freezer ideal for operators who want to produce small quantities of homemade ice cream, gelato, sorbet, or Italian ice in-house. Fresh fruit, candies, nuts, and confections can be folded directly into the product as it is drawn. Single flavor, 3 qt / 2.9 L freezing cylinder. Perfect for cafes, restaurants, bakeries, and specialty dessert shops that want to offer a small selection of house-made frozen desserts without a large equipment footprint.

Model C002 — Two Flavor Continuous Batch Freezer The C002 is a floor model continuous batch freezer that produces super premium frozen custard, low overrun ice cream, or sorbet in two separate flavors simultaneously. Two independent cylinders allow for complete flavor separation with no cross-contamination. Ideal for operators who want to offer a vanilla and chocolate custard program, or any two-flavor combination, from a single machine.

Model C043 — Three Flavor Continuous Dispensing Custard Freezer The C043 is Taylor's highest-capacity custard option for Upstate NY operators, featuring three independent freezing cylinders for three separate flavors dispensed continuously. Ideal for high-volume frozen custard stands, ice cream shops with a dedicated custard program, and any operation that needs maximum flavor variety and throughput from a single piece of equipment.

Why Add Frozen Custard to Your Upstate NY Menu?

Frozen custard is one of the highest-margin frozen dessert categories in commercial foodservice. Here is why more Upstate NY operators are adding custard to their menus:

Premium pricing. Because frozen custard is denser and perceived as a higher-quality product than standard soft serve, it consistently commands $1 to $3 more per serving. Customers who understand what frozen custard is — and many do — happily pay the premium.

Stronger differentiation. In most Upstate NY markets, frozen custard remains relatively rare compared to soft serve. An operator who offers fresh, machine-made frozen custard immediately stands apart from every competitor serving standard soft serve cones. In cities like Syracuse, Albany, Rochester, Buffalo, and Binghamton, the opportunity to be the go-to custard destination in your market is still very much available.

Lower food cost than hard ice cream. Producing frozen custard in-house costs a fraction of buying finished hard ice cream. Food cost for house-made custard and batch ice cream typically runs 20% to 30% of selling price — meaning 70% to 80% gross profit margins on every serving.

Versatile menu applications. Frozen custard is not just cones and cups. Custard sundaes, custard concretes (blended custard with mix-ins), frozen custard shakes, and custard-filled pastries all represent high-margin menu extensions that drive incremental revenue from a single machine investment.

Seasonal and year-round viability. Unlike some frozen dessert categories that skew heavily seasonal, frozen custard has strong year-round appeal. Its richer, denser texture makes it just as desirable on a cold November evening as on a hot July afternoon.

Who Is the Taylor Frozen Custard Machine For?

Taylor frozen custard and batch machines are the right investment for a wide range of Upstate NY foodservice operators:

• Dedicated frozen custard stands in the tradition of classic Midwest custard concepts like Culver's and Kopp's — a category that has very little local competition in most Upstate NY markets

• Ice cream shops and frozen dessert parlors looking to add a premium custard line alongside their existing soft serve or hard ice cream program

• Restaurants and diners that want a signature house-made frozen dessert that cannot be replicated by competitors buying finished product

• Bakeries and cafes where a small-batch countertop freezer produces enough house-made ice cream or gelato to serve as a dessert menu anchor

• Food trucks and seasonal operators where premium pricing on custard drives higher revenue per customer during the serving season

• Catering companies and event venues where an on-site frozen custard or batch ice cream station creates a memorable experience that justifies premium event pricing

Why Buy From Taylor Upstate?

Purchasing a frozen custard machine through Taylor Upstate means far more than taking delivery of equipment. Every purchase includes the full Taylor Upstate turnkey experience:

• Local delivery and professional installation throughout all of Upstate New York — Syracuse, Albany, Rochester, Buffalo, Binghamton, Utica, the Adirondacks, the Finger Lakes, the North Country, the Southern Tier, the Mohawk Valley, and the Capital District

• On-site staff training so your team is operating and cleaning the machine correctly from day one

• Recipe and menu development support to help you build a custard or batch ice cream program that is priced correctly and positioned for maximum profitability

• Factory-trained, EPA-certified service technicians dispatched across all of Upstate NY with a 24-hour response time and a 94% or higher first-visit fix rate

• Genuine Taylor parts available same-day from TaylorUpstateStore.com, so downtime is minimized when service is needed

• Certified Pre-Owned options — Taylor Certified Pre-Owned custard and batch machines are available at reduced pricing, each passing a rigorous 50-point inspection, reconditioned with genuine Taylor parts, and backed by a full 365-day parts and labor warranty

National online equipment dealers can ship you a box. Taylor Upstate makes sure your frozen custard program succeeds.

Start Your Frozen Custard Program in Upstate NY

Whether you are opening a brand new frozen custard concept, adding custard to an existing ice cream shop, or simply looking to produce a house-made signature dessert that sets your business apart, Taylor Upstate has the equipment and the expertise to make it happen.

Call Taylor Upstate at 800-678-2956 or visit one of our two Upstate NY locations — Marcellus (near Syracuse) and Troy (Capital District). Our team will help you select the right custard machine for your volume and concept, build your opening menu, and get you serving customers fast.